Privacy Policy
We care about your privacy. This policy explains how we collect, use, and protect your personal information on our platform.
By accessing or using the Site or any service on it (“Services”), you acknowledge that you have read and understood this Privacy Policy and consent to the handling of your personal data in accordance with the same.
This Policy applies to Personal Data (as defined under the DPDP Act) collected through the Site, but not to third-party websites or entities we do not control.
We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, contact us at contactus@motozite.com, and we will delete it promptly.
a. Information You Provide:
- Name, email address, mobile number
- Street, city, state, country, PIN code
- Uploaded documents, comments, and profile photos
- Vehicle preferences, test drive requests
- Feedback, queries, or support requests
b. Automatically Collected Data:
- IP address, device ID, browser type
- Location data, time zone, and OS details
- Cookie identifiers and session activity
c. Cookies and Tracking: We use cookies and similar technologies for authentication, session tracking, preferences, and analytics.
Your data is used to:
- Provide and improve our Services
- Contact you regarding your use of the platform
- Process payments (via third-party processors)
- Enable dealer and customer communications
- Comply with applicable laws and respond to lawful requests
- Send alerts, confirmations, or newsletters where permitted
We rely on your consent or other valid grounds under the DPDP Act to process your personal data.
We may share your personal data with:
- Affiliates and service providers (e.g., hosting, customer support, payment processing)
- Dealer Partners to facilitate vehicle transactions
- Third-party service providers like Finance, Insurance, and car detailing
- Authorities, if required under law
- Third parties in case of merger, acquisition, or restructuring
- With other users, only where you voluntarily post content or provide consent
As a Data Principal, you have the right to:
- Access your personal data
- Correct or update inaccurate data
- Withdraw consent at any time
- Request deletion of your data (subject to legal exceptions)
- Nominate an authorised representative under the DPDP Act
You can exercise these rights by writing to us at contactus@motozite.com. We may require verification of your identity before processing requests.
We retain your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by law. After that, data will be securely deleted or anonymized.
We implement reasonable technical and organizational safeguards including OTP-based access, end-to-end encryption, and access controls. However, no system is completely secure.
If your data is transferred outside India (e.g., for cloud storage or processing by service providers), we will ensure adequate safeguards consistent with the DPDP Act and applicable rules.
You may view or update your data via account settings. You may also write to contactus@motozite.com to request deletion of your account or personal data. Some data may be retained for legal or legitimate purposes.
If you have any concerns or wish to file a complaint, please contact our Grievance Officer:
Name: Abhinav Verma
Email: contactus@motozite.com
Response Time: Within 15 business days
Questions about your data?
Our Grievance Officer is here to help you understand your rights as a Data Principal.
Email: contactus@motozite.com